Complaints Procedure

If you wish to register a complaint, please write to Executive Life Limited, Unit 6 Birchy Cross Business Centre, Broad Lane, Tanworth-In-Arden, Solihull, England, B94 5DN or telephone 020 4540 6009.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on +44 800 023 4567